Atai ("Atai", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the Atai mobile application and related services.
By using Atai, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Phone number
- A username or display name
The name or display name provided by a user does not need to be their legal or real name.
Location Information
With your permission, Atai may access your device's location when you use features that require location services, such as selecting or pinning a delivery address.
Location access is used to help provide location-based features and delivery services.
You can control location permissions through your device settings.
Camera
Atai may request access to your camera when you use features such as QR code or barcode scanning.
Camera access is used only when you activate a feature that requires it.
Photos and Images
Atai may request access to photos on your device when you choose to select or upload an image through the app.
We do not access your photos unless you choose to use a feature that requires photo access.
Orders and Transaction Information
We may collect information related to orders and purchases made through Atai, including details necessary to process and manage your orders.
Atai does not process or store users' payment card or other payment information through the app.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your account
- Provide and operate Atai's services
- Process and manage orders
- Communicate with you regarding your account or orders
- Provide delivery and location-related services
- Enable QR code and barcode scanning features
- Allow you to upload images when you choose to do so
- Maintain and improve the functionality of the app
- Protect the security and integrity of our services
- Comply with applicable legal obligations
We do not sell your personal information.
3. Google Maps
Atai uses Google Maps to provide mapping and location-related functionality.
When you use map or location features, information such as your location may be processed by Google in accordance with Google's Privacy Policy and applicable Google Maps terms.
For more information about Google's privacy practices, please review Google's Privacy Policy.
4. Sharing of Information
We may share information when necessary to provide Atai's services, including with service providers that help us operate the application and provide requested services.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Atai, our users, or others.
We do not sell or rent your personal information to third parties.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and order records, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we may delete or securely dispose of it in accordance with our applicable data retention practices.
6. Account and Data Deletion
You can delete your Atai account through the account deletion functionality provided within the app.
When you request account deletion, we will delete or anonymize your personal information associated with the account, except where we are required or permitted by law to retain certain information.
Some order or transaction records may need to be retained for legitimate business or legal purposes.
7. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Atai is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
9. Your Choices and Permissions
You can control certain permissions through your device settings, including:
- Location access
- Camera access
- Photo access
You may also delete your Atai account through the app.
Please note that disabling certain permissions may prevent some Atai features from functioning properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.